TESTIMONIALS

Testimonial Email Responses...

PURCHASED:

04 HD Electra Glide Screamin' Eagle CVO

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Did Ron represent the product accurately?  

Answer: Yes, Ron was 100% accurate in his description of the bike. I am very pleased.    

        

Did you buy "sight unseen" and how did it go?

Answer: Yes, I bought the bike sight unseen. Ron was very upfront with what needed to be done in order to purchase the bike and explained the process step by step. He gave me timelines for payment and delivery. In short, Ron made me feel very comfortable with the process from beginning to end.

 

Did you do a EFT (electronic funds transfer) between banks, and if so did you feel comfortable with the process?

Answer: Yes, I went to my bank gave them the wire transfer information and instructions that Ron had given me by e-mail and it went smoothly.

 

Did you have the item transported to you and if so how did it go?

Answer: Yes, Ron looked after the details and hired a motorcycle transportation company called Keyboard transportation for me. Ron also had prepared all the required paper work and described the process at the border prior to me purchasing the bike and it went exactly as he explained. The entire process over all went well and I received the bike without damage at a storage company in the US by a port nearest my location in Canada. I drove down picked up the bike and stopped by the US customs where Ron had sent all the paperwork required to export the bike 72 hours in advance as per protocol. I presented the original documents to them which they matched up and I was on my way in less than 20 mins. I proceeded to Canada Customs and presented all the required information there and I was on my way home within 45 minutes with no issues at all. 

 

Did you receive the Bill of Sale and Titling Documents in a timely manner?

Answer: Yes, exactly as Ron described.

 

Was the communication acceptable and any questions answered in a timely manner?

Answer: Yes, Ron kept me updated every step of the way.

 

Would you recommend this seller to an acquaintance, family member or Business Associate?

Answer: Yes, I would most certainly recommend Ron to anyone and including a family member.  

                    

Would you consider purchasing something from Ron's Rad Rides again?

Answer: Yes Absolutely!

 

Did you feel like you could trust Ron with this transaction and felt comfortable conducting the transaction primarily by email?

Answer: Yes, as mentioned above, Ron made it feel very comfortable throughout the entire process and even after I got the bike home.

 

Did you feel the pictures and description accurately depicted the item you purchased?

Answer: 100% accurate. The bike looked beautiful in the pictures and it is as beautiful in plain sight.


Personal Comments:  (If desired, add anything else you would like to comment on regarding your purchase transaction.)

 

I would just like to say that going through the entire process of buying a bike sight unseen from another country, I now consider Ron a friend and would recommend him to anyone. Ron, it was a pleasure buying this bike from you and I am totally happy. I would not hesitate to purchase something again, in fact, I look forward to it!

 

Your Name: Mark A Perepeluk

Occupation:  District Manager
City: 
Saskatoon        
State/Province: Saskatchewan
Country:  Canada 

PURCHASED:

08 HD Fatboy

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Did Ron represent the product accurately?  

Answer: Absolutely  

        

Did you buy "sight unseen" and how did it go?

Answer: I was only able to view  the bike via pictures online.

 

Did you do a EFT (electronic funds transfer) between banks, and if so did you feel comfortable with the process?

Answer: Yes and Yes.

 

Did you have the item transported to you and if so how did it go?

Answer: Yes. There was minor damage to accessories but Ron worked with the shipper to resolve the issue promptly. 

 

Did you receive the Bill of Sale and Titling Documents in a timely manner?

Answer: Yes.

 

Was the communication acceptable and any questions answered in a timely manner?

Answer: Yes 

 

Would you recommend this seller to an acquaintance, family member or Business Associate?

Answer: Yes..I couldn’t imagine a better experience.  

                    

Would you consider purchasing something from Ron's Rad Rides again?

Answer: Yes

 

Did you feel like you could trust Ron with this transaction and felt comfortable conducting the transaction primarily by email? 

Answer: Yes

 

Did you feel the pictures and description accurately depicted the item you purchased?

Answer: Yes

 

Personal Comments:  (If desired, add anything else you would like to comment on regarding your purchase transaction.)


It is a rare thing to get more than you expected.  Ron was exceedingly knowledgeable and competent.  The bike was in perfect condition.  I am very pleased with my purchase and would not hesitate to buy from Ron again.

 

Your Name: David McLamb

Occupation:  Commercial Airline Pilot
City:  Lewisville       

State/Province: Texas
Country:  USA 

PURCHASED:

03 Pace American 7x14 Trailer

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Did Ron represent the product accurately?  

Answer: yes, just the right amount of detail  

        

Did you buy "sight unseen" and how did it go?

Answer: yes, the transaction went very smoothly - exceeding my expectations

 

Did you do a EFT (electronic funds transfer) between banks, and if so did you feel comfortable with the process?

Answer: yes, no problems.

 

Did you have the item transported to you and if so how did it go?

Answer: yes, it was transported by a third party that provided outsatnding service - again exceeding my expectations 

 

Did you receive the Bill of Sale and Titling Documents in a timely manner?

Answer: yes

 

Was the communication acceptable and any questions answered in a timely manner?

Answer: yes, this was very important for me with this type of transaction - good communications can be a key sign of professionalism  

 

Would you recommend this seller to an acquaintance, family member or Business Associate?

Answer: yes, with out any reservations

                    

Would you consider purchasing something from Ron's Rad Rides again?

Answer: yes, unfortunately he has many nice items I would love to have

 

Did you feel like you could trust Ron with this transaction and felt comfortable conducting the transaction primarily by email? 

Answer: yes, again a great communicator

 

Did you feel the pictures and description accurately depicted the item you purchased?

Answer: yes, plenty of detail

 

Personal Comments:  (If desired, add anything else you would like to comment on regarding your purchase transaction.)


Plain and simple Ron is a true professional, In today's world you cannot ask for anything better than good customer service and that is exactly what I got. Thanks Ron,

  

Your Name:  Steve Colston                    
Occupation:  VP of Sales
City:  Cincinnati       
State: Ohio
Country:  USA